Chapter Leadership - Bios
Nick Steinbach, President
Senior Healthcare Strategist, Dimension Data Inc.
Nick is a seasoned IT solutions specialist with over 14 years of experience selling, managing and delivering complex projects. Expertise includes staff augmentation, consulting and turnkey solution sets within the Healthcare Industry. Experience with large scale enterprise initiatives for Clinical Mobility, Telehealth and Patient Observation technologies that require coordination with stakeholders from the Clinical, Business and IT groups. Nick has been on the board for the past 5 years with roles as the Sponsorship Chair and CxO Event Chair.
Jason Johnson, CISSP, PMP, CAHIMS, President-Elect, Finance Committee, Programs Adviser
Manager, Information Security & Customer Experience, Marin General Hospital
HIMSS Experience & Interests
After being involved as a member with HIMSS for a couple of years and attending the national conferences, Jason joined the Board of Directors as a volunteer in 2015. Now, as Programs Chair, his drive is to bring even more energy to the already innovative events held by the Chapter every year.
After running his own firm for a few years, Jason gravitated towards healthcare. Through the years, he has overseen several specialized areas including Citrix implementations, Help Desk management, software rollouts, data center migrations, network upgrades, and ambulatory clinic overhauls. He has also partnered with large service vendors on hospital-wide initiatives.
Most recently, in his role as Manager of Information Security & Customer Experience at Marin General Hospital, Jason is responsible for information security, hospital communications infrastructure, and user experience projects. On the user experience front, he works directly with inpatient and ambulatory providers to identify opportunities to make technology systems more streamlined and easier to use. Jason's passion is to create an exceptional healing environment in which technology complements patient care.
Jason holds an B.S. in Business Administration, a CAHIMS certification, CISSP certification, several Microsoft certifications and a BLS certification.
Stevie Benson, Past President, Sponsorship Adviser
Client Services Executive
HIMSS Experience and Interests
Stevie has been an active member of HIMSS since 2010, and will be heading up the Membership Committee, and co-chairing the Volunteer Committee. Before joining the NorCal HIMSS Board, Stevie was a member of the Southern California Chapter, volunteering on the Communications Committee and logistics teams. Her board interests and goals include growing the Chapter’s Membership and increasing the outreach of health information technology via social media channels.
Stevie currently works as a Client Services Executive for Modis Health IT partnering with hospitals and healthcare organizations along the West Coast providing resources within the healthcare IT space. Stevie’s combined educational background and management experience has brought a unique perspective to her clients in their efforts to build high performance teams to achieve the standards for technology adoption and Meaningful use.
Stevie earned her Bachelor of Science degree in Child/Adolescent Psychology as well as her Master of Arts degree in Marriage and Family Therapy from Saint Mary’s College in Moraga, CA.
Jenni Bendfeldt, Secretary, Finance Committee, Membership Adviser
Jenni has been a part of the NorCal HIMSS board for 5 years, serving as membership chair before being elected as Secretary. She is as a consultant at ECG’s Strategic IT division where she works with hospitals and health systems around the country develop strategies and improve performance using technology. She’s worked with with several EHRs and digital health technology vendors and with a variety of clinical specialties including cardiology, oncology, OB/GYN, behavioral health and primary care. She is known for her ability to assess a situation, articulate how industry trends—such as the shift toward value-based care, new digital health technology, or new business models—will impact it, and develop a pragmatic solution. Jenni began her career as a nutritionist specializing in wellness programming and worked at Tufts Medical Center implementing EHRs and managing performance improvement projects before joining ECG. Jenni holds a bachelors degree in Nutritional Science/Dietetics and Psychology from the University of Nebraska-Lincoln, a masters degree in Healthcare Administration from Suffolk University, and was recently recognized by Becker’s Healthcare as one of 90 healthcare leaders under 40 that is a rising star in the industry.
Kimbelee Snyder, Treasurer, Chair, Finance Committee
Kim currently Vice President of Healthcare Informatics at Lumetra Healthcare Solutions. Her background includes working on various government projects to support health care reform as well as leading the Northern California EHR Incentive Program project, funded by CMS. She has also served as CIO for several large organizations. Ms. Snyder has a degree in Business Administration.
Kim currently is serving her second year as Treasurer of the NorCal HIMSS. Prior to this she served as Education Chair for the Chapter.
Kim served as co-Founder and President of the Alliance of Technology and Women in Arizona and was a Board member of the Information Technology Advisory Council, State of Arizona, office of the CIO (Governor appointed). She also served on the National Health Information Security and Privacy Steering Committee, Office of the National Coordinator, Department of Health and Human Services. While in Arizona Kim was on the Board of Directors for Xavier College Preparatory, leading their technology planning. Her interests include travel, interior design, antiquing and promoting her husbands art.
Committee Chairs & Advisers
Martha Dameron, Adviser
My professional experience includes a career in the healthcare profession as a Nurse, and as a Nursing Director leading me to become interested in Healthcare Information Technology. After various positions with multiple Vendors for Healthcare Information Systems in design and development specializing in user interface design and Product Management for Electronic Medical Records, Healthcare Information Systems and Clinical System, I began a career as a Consultant in Healthcare Information Technology. As a Consultant, I work with Healthcare Facilities, Hospitals and IPA’s to assist in vendor evaluation and selection for HIS, EHR and EMR systems. With experience in both system use and design, I consult for change management, strategic planning and implementation processes.
Sherri Douville, Membership Chair
Chief Executive Officer, Medigram, Inc.
Sherri Douville is CEO and board member for Medigram, the mobile healthcare communication and data science platform designed to work in difficult network environments such as hospitals. At Medigram, Sherri leads a world-class team of technology, HealthIT, business, and physician executives. The Medigram team's passion is focused on the benefits of reducing time to treatment, increasing treatment success and delivering a better healthcare worker and patient experience. This is through resilient, instant mobile communications that increase health system revenues by leveraging instant conversational insights. Ms. Douville has 15 years of healthcare experience in product sales and marketing (Johnson & Johnson), and as a healthcare tech product and business consultant. Ms. Douville is a frequent speaker at healthcare conferences and has been quoted in Healthcare, Health IT industry, and mainstream IT media outlets. Ms. Douville advises Health IT, AI, and Genetics startups both in the U.S. and in Europe. She and her husband Dr. Arthur Douville together, advise a number of Non-Profits addressing unmet needs in both healthcare and education. Ms. Douville serves on the Board of NorCal Health Information and Management Systems Society (HIMSS). Ms. Douville has a bachelor’s of science degree in biophysics from Santa Clara University where she serves on the Board of Fellows. She has also obtained three certificates in electrical engineering, computer science and IoT through MIT.
Steve Edison, Adviser
Senior Healthcare IT Leader
HIMSS Experience and Interests
I am a HIMSS Fellow, and have been active in both local and national HIMSS for many years. As one of the past chapter President’s before unified dues, I contributed to getting a number of colleagues together to revitalize the Northern California chapter, and served as Chapter President for two terms. I’ve held a number of other board positions, and currently am a Board Advisor of both Northern and Southern California. I have also served on several national committees, including Chapters, Scholarships, and routinely assist with peer review for the National Conference. I’ve also served on several education committees at the national and local levels. I have led or co-led many local educational events, and have spearheaded the Annual CIO event since its inception.
Career and Education Highlights
I have also been a CIO, and worked in the vendor world, and been in management consulting / systems integration for over thirty years. I have a Masters (in Economics) from UCSB, and have my undergraduate from UCLA.
Nancy Hall, Adviser, Sponsorship Adviser
Nancy has over 20 years of Healthcare Information Technology experience, and has worked in the government, not-for-profit, and private Health sectors implementing information technology and developing strategies and plans that align technology with the goals of the business. Nancy has worked extensively with physicians, having lead information technology for several Medical Groups in her career. Currently she is the Chief Information Officer at MedAmerica/CEP America, the third largest Emergency Physician Medical Group in the country. Ms. Hall is an experienced public speaker and facilitator and participates in speaking forums on Information Systems and Strategic Planning, facilitates and leads strategic planning sessions, and is active in advocacy and healthcare policy at the state and national level. Ms. Hall is a member of the College of HealthCare Information Executives and is a Certified Healthcare CIO.
Bachelor of Science, Computer Science from the University of California, Davis.
Jeff Hawley, Adviser, Finance Adviser
Principal, Impact Advisors
HIMSS Experience and Interests
Jeff has been a member of HIMSS since 1997 and a member of the NorCal Chapter Board for twelve years. He has been an officer of the Corporation for 8 years having served as President twice and Treasurer. He has served on various committees as member and Chairperson and is currently the Chair, Communications Committee. In addition, he has been a reviewer and moderator for the National HIMSS Education Committee for 4 years. He also served as Chair of the National Chapter Leader Task Force in addition to being on the task force for 4 years. Board interests and goals include expanding the educational reach of our programs to include more students implementing a program to connect students seeking internships with vendors and providers offering internships and improving communications internally and externally to engage a more diverse community to the mission and value of HIMSS.
Jeff is a seasoned health care professional with a combined background in clinical laboratory medicine, information technology, healthcare vendor experience and IT Healthcare consulting. He is a Clinical Laboratory Scientist by training including clinical and anatomic pathology. Jeff has served as Director of a clinical laboratory, CIO of a community faith-based hospital, Director of Sales and Support for a nationally recognized healthcare software vendor and healthcare consultant with international experience managing numerous IT system selections, implementations, strategy planning, assessments and IT system transformations. Jeff is a Principal with Impact Advisors, a Best in KLAS consulting firm specializing in strategic advisory and implementation services.
Earned a Bachelors Degree in Health Sciences, California State University, Hayward; Masters Program in Molecular and Cell Biology, California State University, Hayward; MBA program, California State University School of Business.
Michelle Heimann, Sponsorship Chair
Michelle Heimann has been part of the NorCal HIMSS Board for 5 years. She started off as a volunteer, helping out with registration at all of the events. She is now serving her third year as Logistics Chair, and is responsible for event spaces, catering, and registration. Michelle has worked in the Information Technology space, and now is a Healthcare Informatics Specialist after coming from a background in teaching. Michelle has a BA in Liberal Studies and a Masters in Education.
Mike McAlpen, Adviser
Head of Security, Compliance and International Data Privacy at 8x8, Inc. the largest International Hosted UC VoIP
Responsible for IT Information Security, SOX IT Audits, PCI-DSS Compliance, HIPAA Compliance, FISMA/FIPS/NIST 800-53 Compliance, International Safe Harbor Data Privacy, International Data Sovereignty, other International Compliances.
Prior to this Mike was a Global InfoSec. & Compliance Executive at Visa, Inc. Prior to this Mike was an Executive in HP Professional Services Information Security, CIO, CISO Advisory and Enterprise Archtitecture practices. Mike’s team at HP wrote two of the ITIL books. Mike is a member of Board of Directors of the FBI’s InfraGard Cyber Def. initiative and an active member of the joint DARPA, Dept. of Homeland Security/Stanford Research Group Cyber Defense ITTC Initiative. Mike is a board member of the N. Calif. HIMSS Chapter, a member of the American Bar Association & active in the ABA’s, InfoSec. and Healthcare Law Committees, a certified member of the Information Systems Audit & Control Association, a former board member of the International Systems Security Association & a senior member of the SecureWorld CISO Advisory Board. Mike has been a major event InfoSec/Compliance speaker for over 20 years.
Lauren Mock, Programs Chair
Lauren Mock is an Analyst in information management and analytics at Slalom Consulting, where she works at the intersection of business strategy and governance for healthcare and high-tech application technology to increase operational effectiveness and efficiency. Lauren has been interested in the nexus of healthcare, technology and business and is fascinated by how they all mesh together to improve health outcomes.
Lauren comes from Kaiser Permanente, HIMSS, and Sutter Health working in strategic applications of innovative health information, wearable and mobile technologies, lean medicine, and healthcare technology, management and policy. She graduated from the University of California, Berkeley, majoring in Public Health and minoring in Public Policy.
Lauren actively volunteers on the Board for the Northern California chapter of HIMSS, leading Health IT innovation, education and media initiatives. She also works with the UC Berkeley College of Engineering to evangelize computer science to underrepresented minorities nationwide.
Santosh Mohan, Innovation Chair
Santosh Mohan is a health care IT industry analyst researching successful processes, management practices, and emerging solutions that enable the role of technology in health system transformation. Most recently, he was a management fellow and consultant in the Office of the CIO at Stanford Health Care. Mr. Mohan currently leads HIMSS' national Innovation committee as its Chairperson. Prior to joining Stanford, Mr. Mohan served as a Director and Senior Consultant at The Advisory Board Company, providing strategic advice and operational insights to health system CIOs and executives on a variety of topics including patient engagement, IT performance management, and new IT capabilities for health care reform. Prior to the Advisory Board, he was at Cerner Corporation, building technology and execution into business and clinical strategies to enhance care workflows and improve patient outcomes. Mr. Mohan's other provider-focused consulting engagements focused on ACO strategy and mHealth/digital health.
Santosh earned his master’s degree in business management and clinical informatics from Duke University’s Fuqua School of Business, where he received the leadership excellence award and was also named a Fuqua Scholar. He is a Certified Professional in Healthcare Information & Management Systems (CPHIMS) and holds a bachelor’s degree in engineering and bioinformatics from VIT University (India).
Cecilia Ramos, Advocacy Chair
Cecilia Ramos is the Director of Clinical Services at Lumetra Healthcare Solutions. In this role, Ms. Ramos manages the clinical services processes including the business unit and operations associated with the clinical contracts. She provides clinical reviews, analytics, and program monitoring and improvement. Ms. Ramos’s professional background includes years of experience within Performance Improvement/Quality Management focusing on Patient Safety, Risk Management, Process Improvement, Data Analytics, Organizational Leadership, Accreditation, Regulatory Compliance, and Patient Flow. Ms. Ramos is passionate about patient safety and improving processes within the healthcare system to ensure the highest quality of care is delivered for optimization of patient outcomes.
Ms. Ramos received her Bachelor of Science in Nursing from Northeastern University in Boston, Massachusetts and is currently pursuing her Doctorate in Nursing Practice in Healthcare Systems Leadership from the University of San Francisco, California.
Jon Russell, Adviser
Jon Russell is a senior vice president at John Muir Health and the associate CIO. He is responsible for Information Technology and Services (ITS). Bay Area-based John Muir Health is a 3.5 hospital IDN, employing 6,000, while partnering with about 900 affiliated physicians. John Muir Health generated $1.4B in revenue in 2013. Jon oversees the enterprise-wide IT functions and about 300 team members who make up the ITS division. In this role, Jon drives the strategic alignment of IT with John Muir Health’s enterprise-wide vision. Among his recent accomplishments, he co-led the fully-integrated implementation of the health system’s EHR and Revenue Cycle system install, bringing to that effort his extensive experience. He now stewards the ongoing maintenance and optimization of the Epic system that supports JMH’s inpatient and ambulatory settings. Under Jon’s direction, JMH has established a clinical and business informatics unit, positioning the health system to use robust data intelligence to deliver superior user support. Prior to assuming his current role in 2013, Jon served in a similar capacity at Kettering Health in Ohio, where he served for five years. Jon holds a bachelor’s degree from Pacific Union College and an M.B.A. from Golden Gate University.
Maital Shemesh-Rasmussen, Marketing Chair
Nik Tehrani, Education Chair
HIMSS Experience and Interests
Dr. Nik Tehrani is a member of HIMSS at both local and national level. As an active member of Northern California HIMSS Chapter, he serves as the Co-Chair of Education Committee as well as a member of the Innovation and Technology committee. His interests are developing marketing tools for patient engagement, digital health, and enhancing patient experience.
Dr. Nik Tehrani is Vice President of Business Development of DynoSense Corp., and has over 25 years’ experience in business management, marketing, and supply chain development and implementation. He has also over 15 years of teaching experience as a lecturer and professor at various prestigious universities in the San Francisco Bay Area. Prior to DynoSense, he was President and CEO of Savitron, Inc., an Electronic Manufacturing Solution Company; Global Director of Program Management at Sanmina-SCI, a leading EMS provider; Managing Director and Founder of Majital Solutions, a marketing and engineering consulting company; and Vice President of Marketing and Engineering of ACI, an Electronic Manufacturing Company. A mentor and doctoral student advisor, Dr. Tehrani is also author of several textbooks and peer-reviewed medical journal articles.
Dr. Bob Wilkov, Adviser, Membership Adviser
HIMSS Experience and Interests
Dr. Bob has been a member of HIMSS at both the local and national level for over 15 years. He has been active with the Northern California HIMSS Chapter since 2008. Dr. Bob is a Member Liaison for the Northern California HIMSS Chapter.
Dr. Bob is currently the President of Application and Network Solutions for healthcare. He has twenty years of experience managing large client clinical projects. He developed a detailed quality matrix for John Muir Health, mapping all quality metrics to requiring agency as well as Meaningful Use. He managed the delivery of a Portal based RHIO solution for Geisinger Health Systems. He developed a plan and processes to roll out Epic across the Cleveland Clinic Health System and built a project management team at Kaiser where he managed a team of project managers and developed strategies and plans to support an Epic rollout throughout the enterprise. He spearheaded major six-sigma transformation effort across a 2000 person software development laboratory that resulted in winning the Malcolm Baldridge Quality Award. He worked with clinical and business leaders at Cleveland Clinic to expand Epic from the main campus to the nine hospitals and private practices across the greater Cleveland Area. At Kaiser, Cleveland Clinic and Geisinger, he worked closely with and earned the respect of end-users, including physicians and other clinicians, regarding ongoing activities around the HIE and EMRs and provided leadership to guide and influence adherence to the IT organizational goals and objectives. Dr. Bob built the first systems integration team in IBM that evolved into IBM Global Services.
Dr. Bob earned a Ph.D., in EE and Computer Science, from Columbia University